CustomerCare

At Brilynne, We Care.

Our customers are our most important assets, and so we strive to deliver to the highest quality. See something you don’t like? Let us know via our Contact Form!

Delivery

We ship locally and globally, excluding any countries currently under trade sanctions with Singapore. We aim to deliver your products within 2-4 working days. You can check the order confirmation email that will be sent to your email upon a successful purchase to look out for the delivery lead time.

Exchange/Refund

Received your item but realise that the item doesn’t work? Don’t worry we got you covered! You can exchange or return the item for a refund within 30 days after delivery.

Exclusive Card Privileges

GET 12% OFF ALL PRODUCTS STOREWIDE when you use your UnionPay card. Use the coupon code unionvip at the checkout when paying with your UnionPay card.